Privacy Policy for YGEN Automation

Privacy Policy

Last updated: December 3, 2025

Applies to: ygenautomation.com

Welcome to YGEN Automation (“we”, “us”, “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use our website or contact us through forms, email, phone, or other channels.

1. Data Controller

YGEN Automation is the data controller for all personal information collected through this website.

Contact Information:
Email: info@ygenautomation.com
Phone: +880 1751 033383
Address: House # B114, Road # 07, Mohakhali DOHS, Dhaka 1206, Bangladesh

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, company name, email, phone number, address, and message details submitted through contact forms.
• Communication Records: Emails, form submissions, or call-related details.
• Usage Data: IP address, browser type, device information, pages visited, referring URLs, and timestamps, collected through cookies and analytics tools.

3. How We Use Your Information

Your personal data may be used for:

• Responding to inquiries and providing quotes.
• Delivering customer support and communication.
• Operating, maintaining, and improving our website and services.
• Analyzing user behavior to enhance user experience and performance.

We do not use your information for purposes outside the ones mentioned unless you provide consent or it is legally permitted.

4. Lawful Basis & Consent

Depending on applicable laws, we may rely on the following lawful bases:

• Your consent
• Contractual necessity (e.g., providing a quote)
• Legitimate business interests
• Compliance with legal obligations

5. Cookies, Tracking & Analytics

We use cookies and similar technologies to enhance website functionality, analyze traffic, and improve user experience. Third-party analytics tools may also collect usage data. You may disable cookies in your browser settings, but some features may not work properly.

6. Sharing & Disclosure of Data

We do not sell or rent your personal data. We may share your information with:

• Trusted service providers such as hosting partners, analytics services, or email delivery platforms.
• Legal authorities when required to comply with the law or protect our rights.

7. Data Retention & Security

We retain personal data only as long as necessary to fulfill the purposes described, comply with legal requirements, or resolve disputes. When data is no longer needed, it is securely deleted or anonymized.

We apply security measures to protect your data from unauthorized access, alteration, or disclosure, but no system is fully secure.

8. Your Rights

You may have the following rights depending on your local data protection laws:

• Right to access your personal data
• Right to correct inaccurate or incomplete data
• Right to request deletion where legally applicable
• Right to restrict processing
• Right to object to certain types of processing
• Right to data portability
• Right to withdraw consent at any time

To exercise these rights, contact us at: info@ygenautomation.com

9. Minors

Our website and services are intended for adults and business users. We do not knowingly collect information from anyone under 18. If you believe a minor’s information has been collected, please contact us for removal.

10. International Data Transfers

Personal data may be stored or processed in countries where our servers or third-party partners operate. Where applicable, we take appropriate measures to ensure adequate data protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date. We recommend reviewing this policy periodically.

12. Contact Us

For any questions or privacy-related concerns, please contact:

Email: info@ygenautomation.com
Phone: +880 1751 033383
Address: House # B114, Road # 07, Mohakhali DOHS, Dhaka 1206, Bangladesh

© YGEN Automation. All rights reserved.